0 response to my issues.
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My account has an issue that has not been resolved. I hate to complain but it is also very annoying to be limited in my ability to play the game. I have sent in a few emails, and I have not received any type of response.
I think all my issues have the same root problem. 1. I have not received any of my microtransactions in POE2. I see all my stuff in POE1 but nothing in POE2. Both are on my Xbox X. 2. I have not received any of my twitch drops in-game. 3. I cannot use the trade website. These issues have limited my ability to play the game, store objects and also enjoy the same experience others are having. I think that my POE2 account must not be link properly, but this does not make sense, since they are both on the same account and username. Last bumped on Dec 27, 2024, 4:21:47 PM
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Hey there, Exile.
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595 We apologise for any delays in our response and any inconvenience you've experienced as a result. I'm also sending you a PM for clarification. Last edited by Jacob_GGG#0000 on Dec 27, 2024, 4:32:00 PM
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