How to unlinked 2 account

Hello,

I have 2 account that are linked onto the same ID, and i can't play on the PS5 and the PC at the same time.

Would it be possible to have 2 separate account in order to play on both device at the same time.

I would like to add that i have paid for the 30€ pack first then upgrade it for the 160€ package but i couldnt play with someone else for an unknown reason.

So i had to pay an extra 30€ to play on the PS5 when i didn't get all the coins that are in the packages.

Regards,
Last bumped on Mar 17, 2025, 6:48:23 AM
Its been almost 3 months without reply from the support.


I still can't play on both account on PS5 and PC at the same time.
Hey there, I'm sorry to hear that!

If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can.

As mentioned in our Customer Support Update, we are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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