Poe2 Early access Support Mail
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I have loose m'y early accès i dont know how today and Support Mail didn't Does not respond to emails guys i have buy your game and i have loose accès but non respond guys WTF please respond to me
Last bumped on Jan 19, 2025, 3:26:12 AM
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. | |
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I have send many time a mail to the support Since Friday I have no response...
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We're currently handling a large number of tickets so we appreciate your patience. You'll need to wait for a response from the appropriate team member. Please be assured that they will get back to you as soon as they are able to do so.
Note that sending multiple duplicate emails to our team may result in additional delays and will not resolve your issue more quickly. Thank you for your understanding. | |
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This is ridiculous. People saying this for a week and still not helped? Wow this is super bad.
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I am writing again to express my frustration regarding an issue I have been experiencing for the past few days. I have lost access to the early access version of Path of Exile 2 for no apparent reason, despite having paid €27 for it. I have tried to contact support multiple times via email, but I have yet to receive a response, which is completely unacceptable.
I want to emphasize that I paid for a service, and it is extremely disappointing to see no response from your side after this investment. I truly appreciate your work and the quality of your games, but this situation is becoming ridiculous. As a paying player who no longer has access to content, I expect a prompt response and a concrete solution. I kindly ask that you prioritize reviewing my case and provide a solution as soon as possible. Your responsiveness is crucial to maintaining the trust of players who support you financially. I look forward to hearing from you soon. Thank you in advance for your attention to this matter. I am writing here because it seems this is the only place where I can actually get a response. I know I might come across as persistent, but you must understand that it is extremely frustrating to pay for a fairly expensive service and receive no response in return. I paid €27 for early access to Path of Exile 2, and yet I still have no solution to my problem, despite my multiple attempts to contact you via email. I sincerely appreciate your work and the quality of your games, but this situation has become unacceptable. I’ve invested money in a service I can’t even use, and I’ve received no responsiveness from your side. This is becoming frustrating, especially after waiting several days with no reply.Best regards. |
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Помогите! не пришел ключь раннего доступа для СТИМА ? Прошу мне предоставить купленный ключь раннего доступа для стима !!!
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