Refund

Subject: Refund Request for Unusable Item and Inquiry on Available Items for Path of Exile 2

Dear [Customer Support Team],

We are writing to formally request a refund for the Nightfall Wings purchased from your shop. Upon purchase, we were under the impression that all wings were compatible with Path of Exile 2. However, upon attempting to use the item, we encountered a notice indicating it is "UNAVAILABLE" for this version of the game.

This misalignment between expectation and functionality is deeply disappointing and does not meet the standards of clarity expected from your platform. As loyal supporters of your game, we hope you will rectify this situation promptly.

Additionally, to avoid similar issues in the future, we kindly request a comprehensive list of all items currently available for use in Path of Exile 2 from your shop. Transparency on this matter will greatly enhance the customer experience and prevent further misunderstandings.

We trust you will address this matter with urgency and provide a resolution at your earliest convenience.

Sincerely,
[Removed by Support]