lost access to PoE2 early access for no reason

everything was working well for one day and then my account lost access to poe2, didnt get a mail or anything. Sent 2 mails to support but no replies in days. I think that it could be due to me merging my old account with my new one since it was the one with steam connected (because i forgot i had an old poe acc) and maybe it caused some weird bug disabling my access idk can someone from the staff or anything help me im desperate lol
Last bumped on Dec 22, 2024, 9:51:44 AM
Hey there,

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.

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