Why not reply to emails
|
Sent emails for three days, dozens of times, but never replied once
Last bumped on Dec 22, 2024, 12:44:12 PM
|
|
|
I've bought EA for both steam and xbox, linked my accounts before, but the coins included for one of those EAs still sit in in a subaccount I never used, never will use.
The first email I did send Dec. 7, the 2nd a week later. So far, no feedback at all. When I post here on the forums all they say is just "send an email". I heard so much good about this company, guess that was all lies. ...and with the subaccounts: what even is point of them when nothing is shared between them. I just don't get it. Last edited by Loxiran#0176 on Dec 22, 2024, 1:37:38 AM
|
|
" Yeah, I agree merging accounts is useless, they do not share anything. |
|
|
Well since you are xbox and pc you can still do the ONE time only transfer of all mtx to one subaccount either xbox or pc and you could buy stuff before doing this on the account with points cause points wont transfer its better than never using the points but also a heads up im at 31 days waiting for them to finish the xbox to pc mtx transfer process
also sending a bunch of emails is just putting you farther and farther back in the queue gl exile |
|
|
Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. |
