I would like to receive the difference in price for the purchase of "Midnight Pact Wings".
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Hi,
I am writing with a heavy heart beacause I accidentally bought "Midnight Pact Wings" by mistake on December 16th,and I'm devastated. I've tried sending multiple emails to get a refund,but I haven't heard back yet.But now "Midnight Pact Wings" is 75% off in the mall, so I wanted to get this 25% difference compensation instead of a refund, after all, I also wanted to buy "Midnight Pact Wings", but the timing was not right. I'm playing on Steam,and my account and character details are as follows: Account Name: 枫之叶feng#0633 Email: [Removed by Support] Character Name:MapleLeafFeng I truly appreciate any help you can provide.I've invested $160 in the game so far, and I hope this support will help me invest more in the future.Thank you so much for your time and understanding. Kind regards, MapleLeafFeng Last edited by Cameron_GGG#0000 on Dec 21, 2024, 9:20:40 PM Last bumped on Dec 22, 2024, 6:13:11 AM
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Hi there, unfortunately we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you. We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.
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I've sent several emails and you haven't responded, so how do I know if you know about it?
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