Subject: Issue with Missing Stash Items After Hardcore Death

Dear Path of Exile Support Team,

I hope this message finds you well. I recently experienced an issue while playing Path of Exile 2 in Hardcore mode. After my character died, I was transferred to the Standard League as expected. However, upon returning to town, I noticed that all the items in my stash were missing.

This was unexpected, as I understand that stash items should remain intact regardless of my character’s death in Hardcore mode. I have double-checked that I am looking at the correct league and stash tabs, but the items are still missing.

Could you please investigate this issue? I would greatly appreciate your assistance in restoring the missing items if possible. Below are the details of my account and the incident:
• Account Name: [Eliodd]
• Character: [14 Level Wıtch]
• Date and Time of Incident: [21-12-2024]
• League: Hardcore → Standard

If you require any additional information or logs, please let me know, and I will be happy to provide them.

Thank you for your time and support. I look forward to hearing from you soon.

Best regards,
[Eliodd]

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