The account has been blocked

Just today, my account was suddenly blocked without any notification as to why,

Even my account cannot log in to the official website, so I specifically created this account to seek help,

I have sent an email to support@grindinggear.com as instructed, but it has been six hours and I still haven't received a response.

I really enjoy this game and have invested a lot of time, money, and effort into Path of Exile 2. I hope to receive a prompt response and have my account unlocked so that I can continue playing this game.
Last bumped on Dec 20, 2024, 4:28:14 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
Thank you, I understand that you are very busy, but as players, we really hope that our issues can be resolved quickly. This will make it easier for us to support the game more, rather than waiting in unbearable discomfort. Please help us solve the problem quickly.

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