Microtransaction Shop Issue

Hello, I don't know if I'm writing my problem in the right place, but I sent an e-mail 5 days ago, but since I haven't received an answer yet, I wanted to write here as well. I bought a 330 coin stash package from the microtransaction shop, but since I accidentally clicked twice, the same purchase was withdrawn from my account twice. Can you cancel my second order that was accidentally made?

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Drew_GGG wrote:

Hi there,

Thanks for getting in touch with us.

Could you please contact us at support@grindinggear.com so we can look into this further for you?

Kind regards,
Andrew

I think I made a mistake in the first email address I sent. I sent the email again and it says Path of Exile in the recipient section, the previous one had the email address. I hope it's correct this time. :)