Lost access to POE 2

i bought the game on 14th, and today it says "Your account does not have access to Path of Exile 2 Early Access".
What can i do?
Last bumped on Dec 19, 2024, 7:57:21 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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