The problem with transferring an account

Good afternoon, my husband made a mistake in the email address when transferring the account. I ask you to contact me urgently in a personal message, we expect a solution to the issue from December 6. Support letters are not getting through.
Last bumped on Dec 19, 2024, 6:53:38 AM
My husband lost access to his account, and now the communication is through me. Please write a personal message, it's not funny anymore, enough time has passed since early access to process requests normally. People lose their accounts and can't get to you
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
Thank you, we wrote to the support, but the letters did not reach. Why does support not sort emails by priorities, account loss and payment errors should be a high priority

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