christmas break

so im curious as to if GGG support personnel will be going on weeks worth of breaks during the holidays. its fine if they are... we have all worked for our PTO... im just curious as to why release a game beginning of xmas then have no support during the holidays.

I get yall are busy and there are TONS of emails coming yalls way. i get it.. i truly due. im just trying to figure out why there isnt a lot of automated support for basic issues.

Like an unlock code...