Can't trade currency and unique item after lv 25

my account [removed by Support] can't trade currency or unique item after lv 25 (and higher lv also can't).
And with this account (the email I'm sending support), I can't direct whiper with people on the poe2 trade website.
What's wrong with my account, please help me solve it.

I had send 3 letter to support ggg but nobody reply.
Last edited by Edmund_GGG#4844 on Dec 19, 2024, 3:06:45 AM
Last bumped on Dec 21, 2024, 12:52:19 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
It's been 3 days and support still hasn't responded to my email.

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