Got DCed and account roll back and lost everything during my map run.
|
This is game breaking, I was playing T15 map, game froze and suddenly disconnected. When I reconnected in the game, it loaded me in my hideout, lost XP, lost all the loot including Perfect Jewelers Orb that I just got before getting disconnected and also lost XP and the map.
I emailed GGG with the approx time and date it happened but is there a way to contact support faster? My previous MTX issue from a week ago I also emailed but havent gotten a response yet. not sure if the email is actually working, this really sucks. ign Look_At_Em_Go Last bumped on Dec 18, 2024, 8:38:40 PM
|
|
" This sounds as if you died when the game froze, before it disconnected. That would be why you lost XP, and the loot, and the map - this is intended on death. Nothing will be returned to you as per GGG policy. If you have emailed Support about the MTX issue, please wait for them to respond. 😹😹😹😹😹
I do not and will not use TFT. Gaming Granny :D 🐢🐢🐢🪲🪲🪲 |
|
|
I apologize if I didnt made it clear. the Perferct Jewelers wasnt on the ground, I had already picked up the item for a good 5-10mins in my inventory. it would have stayed mine even if I died in the map, so it was definitely not intended that it magically disappeared when I got disconnected and DCed. it was definitely a bug, it was not normal that my XP aside from XP lost also disappeared, all the items that I had picked up to disappear upon death/DC so definitely a game breaking bug.
ign Look_At_Em_Go
|
|
|
How much XP did you lose? Usually (in PoE 1 at least) if you disconnect due to an instance crash on the server, you will get rolled back to the server's last save point, so it is possible to lose XP and the entire contents of your inventory.
It may be that your game client froze at the same time as the instance on the server crashed. 😹😹😹😹😹
I do not and will not use TFT. Gaming Granny :D 🐢🐢🐢🪲🪲🪲 |
|
