No more access to early access

This day, when I was going to reconnect to my necromancer, I was shocked to see that I no longer had access to my account, telling me that I did not have access to the path of exile 2 early .
Which is of course false, having already played 35 hours+ x)

What should I do?
Last bumped on Dec 19, 2024, 1:32:04 PM
I have the same issue. I played the game for 60+ hours, already at the endgame. But know my profile says that I have no access to early access.
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
Yes I have contacted you at your email too. We all did! But looking at your forum posts from the last 24 hours you recieve this complainment a lot.

And the worst part is that you still can't post any statment about this problem. You just keep commenting the same generic answers everywhere.

We got it, you have a lot of work to do but since the update dozens of us lost our access to something what we payed for. I'm losing a bit of patience because you guys leave us in the dark.
same, left negative review until the issue is resolved on steam

Report Forum Post

Report Account:

Report Type

Additional Info