Liberator of Wraeclast Supporter Physical Goodies

Hi,
i bought Liberator of Wraeclast Supporter Pack with physical goodies over 2 weeks ago. Since than i didnt get any email about shipping or any information. Am i going to get it or they are shipping them without any information or track number? I wrote to support, its 5 days and of course no answer, still waiting.

Thank you for your fast answer. Could you just provide me with information what is a standard in this case? Should i get an email or not? Just want to know if i should keep waiting patiently for my package or is there some kind of error and i didnt get an email.

Package just came today! Only what i would recommend is that when you ship it, write an email to customer that it was sent.

Thank you and Merry Christmas :)

Same boat as you and still waiting for mine, glad yours arrived! Do you know what shipping company dropped it off or if it went through your local postal service?

Yes, local post service. Had to pay small fee also since im in Europe.

The problem is, when someone pays for your most expensive support package, there should be some priority when the problem you have is related to said package.

I don't expect a response right away. However, in my case, it has been 4 weeks and still no resolution. Unacceptable.

Thanks for the response! I am USA and local post isn't the best here so we will see how that goes. But yeah, I do think any supporters that purchase this expensive of a pack, should definitely be addressed asap and have tracking included with physical goods. What a mess :(