All my EA keys fromn 480 pack say Invalid key
|
All of my keys yes im talking about 4 i got for being a supporter all say invalid when redeemed
+1 Path of Exile 2 Early Access Key XXXXX-XXXXX-XXXXX-XXXXX Used: true This key can be redeemed on the Path of Exile website. none of the keys had been given out prior please help Last bumped on Dec 18, 2024, 2:25:08 PM
|
|
|
Hey there,
As mentioned here: https://www.pathofexile.com/forum/view-thread/3587981 "Upon purchasing your first supporter pack that includes an Early Access key, that key will be automatically redeemed on the account the purchase was made. You don’t have to do anything else, just download the game client when it’s available and login on launch day!" The Steam key and Epic key sections are to allow you to access the Path of Exile 2 client in the respective library and do not grant Early Access in and of themselves. Need help with anything? Feel free to contact us at: support@grindinggear.com :) Last edited by ThomasK_GGG#0000 on Dec 18, 2024, 2:04:58 PM
|
|
|
Did you read my statement?
|
|
|
I'm not talking about the steam or epic one
|
|
|
+1 Path of Exile 2 Early Access Key
"XXXXX-XXXXX-XXXXX-XXXXX" Used: true This key can be redeemed on the Path of Exile website. +1 Path of Exile 2 Early Access Key XXXXX-XXXXX-XXXXX-XXXXX Used: true This key can be redeemed on the Path of Exile website. Path of Exile 2 Early Access Key XXXXX-XXXXX-XXXXX-XXXXX Used: true This key can be redeemed on the Path of Exile website. Path of Exile 2 Early Access Key XXXXX-XXXXX-XXXXX-XXXXX Used: true This key can be redeemed on the Path of Exile website. all 4 say invalid when redeemed by my friend who doesn't own |
|
|
Hey there, I'm sorry to hear about this. If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?
If you could please include your account name and 2-3 character names that would be greatly appreciated. Need help with anything? Feel free to contact us at: support@grindinggear.com :)
|
|
" Hello. I understand that the popularity of early access Path of Exile 2 has overwhelmed you. But you are a large studio and you should have anticipated such a situation. The waiting time for a support response is a joke. I waited over a week for a response from support@grindinggear.com. I got an answer. But in response, you asked me a question to which I already answered in three words. And I'm waiting another week again! This is a terrible mess of forum and email management! Whoever manages it at the top has absolutely no idea! Why don't you create several teams responsible for specific things!? Why is every employee responsible for everything? People have had problems logging in since the release, even though they bought the title and haven't played it yet, because you treat every case the same! There are more important and less important things! Additionally, you don't have a ticket system. If you replied to my email, why is the case not open and continued, but my email is flooded with new emails of other people again? You will never get out of the cases this way because you open the case and don't finish it! Mess, lack of decision-making, lack of work organization, incompetent people in positions. That's it. |
|
" I sent an email in i hope you can get this figured out as no one should have used those keys prior |
|
