Do the Developers actively enjoy punishing and decieving players?

Trials of Sekemah. Already garbage gameplay. Use a Trial token that says "reqards 2 acendancy points," complete the trial, get to the chest room, no fuckig points. This game is punishing enough without developers actively making items that are decieving or incredibly unclear at best. Put as much effort into fixing the actual bugs as you do catering to the try hards that cry about late game build changes. Fix the main base game mechanics, stop wasting such vast amounts of players time doing content for no reward even when a reward is explicitly promised. The lack of basic explanations or functionality is absurd. Fix the fucking trials or get them out of the game until you do. I've seen hundreds of reddit comments on this, I'm not alone. Game is getting to be trash as the content continues from mapping glitches that disconnect when entering a map portal, to the Trials being so diluted and confusing that even POE1 players don't know what to do. Fix it or remove it plain and simple