Unlock account and cominication with support
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As i see here are some GGG moderators so i have a chance to be heard.
My Account was locked a week ago, i have submitted few emails to support. Yesterday I got a response for last one with the text : "Hi there, Thank you for the message. We may be able to help with this. Can you please confirm for us your Path of Exile account name and the names of a few of your characters? Thank you again." I submitted the answer and provide requested information but did not get anything in response. It's 24h or more when you read this after the last responce. Please if you can, help me to get unlocked. Thank you GGG support!!! Last bumped on Dec 18, 2024, 2:56:46 PM
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You’ll just have to wait another week. I’ve given up expecting a timely response from the support team. I’ve already waited 7 days.
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You'll be waiting a few weeks, if not longer. Do NOT send another email or you'll be sent to the bottom of the stack and have to wait even longer as a result.
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day 12 and counting ~~~~
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Hey all. Please left some comment here if you get unlock/unban after poe2 release.
Just to make some statistics |
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Hey there, I'm very sorry for any delays in our responses. If you have already contacted us at support@grindinggear.com, we will get back to you as soon as we can. We are currently working through a large number of support requests. Thank you for your understanding.
Need help with something? Feel free to email us: support@grindinggear.com
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