Missing guild point

I used 300 points to buy the guild point in POE2 shop however my point was used but the guild poiny did not send to the account. I would very appreciate it if can give back my point and find the problem.
Last bumped on Apr 27, 2025, 12:21:13 PM
Same problem. (pow2)
OP, I believe it's best to send an email directly to support. Apparently support (due to the recent holiday and overwhelming emails) are backlogged a bit. I noticed a few times support mentions this in the forums.

Contact them directly via email and be patient. I've had issues in the past and they take care of it eventually.
Points donated by Guild members are not automatically accepted by the Guild, the Guild leader will need to accept or reject the point donation on our website here: https://www.pathofexile.com/my-guild/poe2/guild-transactions

Please note that when a Guild leader donates points they will be accepted automatically, however, if anyone else donates then the Guild leader will need to manually accept the donation from our website. If a point donation is not accepted within a few days, it will be automatically rejected and the points will be returned to the donator's account.

If you encounter any issues with this or have any other questions, please contact us at support@grindinggear.com

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