EA 300 POINTS PROBLEM
Hi. I have a problem, I bought an EA for PC but I know that I can't play the same EA on the PS5 console, so I decided to buy another EA for PS5. The problem is that I did not receive 300 points for purchasing EA on PS5.
Last bumped on Dec 17, 2024, 8:21:50 PM
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have you searched here for similar issues because I've lost count of how many threads I've replied to with a possible fix for this.
oh well, since i'm here ... in-game go to the microtransaction store, then click the option to Buy Points. this, after a long pause, should cause your accounts to sync and should update your balance to display the 300 points |
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on ps5, the points do not update until you open a certain page in the mtx shop -- the packs page of the mtx shop. press touch pad to open menu > press R1 to tab to cosmetics > open the mtx shop (press square if you have cosmetics) > press L1 until you to tab to "packs" -- this page will load slow so wait a moment. when it loads your points will get updated.
I had to do this when I was looking for my founders pack items. the founders items wouldn't get updated to the account until you load the "Packs" tab in the mtx shop. |
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