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Hello,
I recently linked my Path of Exile PC account with my PS5 account. However, I’ve noticed the following issues:
I did not receive the 300 Gold Points from the PS5 Founder Pack.
I cannot access my PC stash on the PS5 account, except in "Remove-Only" tabs. I assume this might be because the stash tabs were purchased on PC and not on PS5.
I was hoping to at least receive the 300 points from the Founder Pack, but they haven’t appeared on my account. Could you please help resolve this issue?
Thank you for your time and assistance.
Best regards,
-Send to Support mail to.
Last bumped on Dec 19, 2024, 11:01:10 AM
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Posted byNSandro#6189on Dec 17, 2024, 5:40:01 AM
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Cześć mam ten sam problem na PC po wykupieniu dostalem normalnie 300 points ale na PS5 po wykupieniu nie dostalem nic
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Posted byRobotnik95#6648on Dec 17, 2024, 5:42:41 AM
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Hello,
I recently linked my Path of Exile PC account with my PS5 account. However, I’ve noticed the following issues:
I did not receive the 300 Gold Points from the PS5 Founder Pack.
I cannot access my PC stash on the PS5 account, except in "Remove-Only" tabs. I assume this might be because the stash tabs were purchased on PC and not on PS5.
I was hoping to at least receive the 300 points from the Founder Pack, but they haven’t appeared on my account. Could you please help resolve this issue?
Thank you for your time and assistance.
Best regards,
-Send to Support mail to.
PC and PS5 MTX (For example, stashes or points) are not shared between the platform. Whatever MTX is purchased on PS5 can only be accesed on PS5. All MTX Purchased on PC can be accessed on all other platforms (Epic, Steam, direct client, Xbox) but not on PS5.
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Posted byJustMorganVII#9848on Dec 17, 2024, 8:02:08 AM
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ok, I understand, but anyway, after purchasing ea on ps5, I should have received 300 points and I didn't get even 1. Unless I should understand it to mean that 300 points are only credited to the account? On the principle of 1 account, 2 platforms, but 300 points once?
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Posted byRobotnik95#6648on Dec 17, 2024, 7:03:57 PM
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Hello,
I recently linked my Path of Exile PC account with my PS5 account. However, I’ve noticed the following issues:
I did not receive the 300 Gold Points from the PS5 Founder Pack.
I cannot access my PC stash on the PS5 account, except in "Remove-Only" tabs. I assume this might be because the stash tabs were purchased on PC and not on PS5.
I was hoping to at least receive the 300 points from the Founder Pack, but they haven’t appeared on my account. Could you please help resolve this issue?
Thank you for your time and assistance.
Best regards,
-Send to Support mail to.
PC and PS5 MTX (For example, stashes or points) are not shared between the platform. Whatever MTX is purchased on PS5 can only be accesed on PS5. All MTX Purchased on PC can be accessed on all other platforms (Epic, Steam, direct client, Xbox) but not on PS5.
yes of course, but why dont get my 300 points after i buy PS5 Founder pack on PS5 Store ?
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Posted byNSandro#6189on Dec 17, 2024, 7:07:13 PM
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for PS5 bought points which includes founders packs. these items won't get updated to your account until you open the "Packs" tab in the mtx shop.
in game on ps5, press touch pad to open inventory menu > Press R1 to tab to "Cosmetics" > Open the mtx Shop (press Square if you have cosmetics, if you don't have cosmetics the page will let you know what to press to open the shop) > Press L1 until you tab to "Packs" > this page will load super slow but after it loads your points will be updated including if you bought founders pack for poe2.
spread the word.
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Posted byRisk-Buster#9752on Dec 17, 2024, 8:29:25 PM
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for PS5 bought points which includes founders packs. these items won't get updated to your account until you open the "Packs" tab in the mtx shop.
in game on ps5, press touch pad to open inventory menu > Press R1 to tab to "Cosmetics" > Open the mtx Shop (press Square if you have cosmetics, if you don't have cosmetics the page will let you know what to press to open the shop) > Press L1 until you tab to "Packs" > this page will load super slow but after it loads your points will be updated including if you bought founders pack for poe2.
spread the word.
Thank you, its working, got my 300 pts ♥
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Posted byNSandro#6189on Dec 19, 2024, 4:39:35 AM
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for PS5 bought points which includes founders packs. these items won't get updated to your account until you open the "Packs" tab in the mtx shop.
in game on ps5, press touch pad to open inventory menu > Press R1 to tab to "Cosmetics" > Open the mtx Shop (press Square if you have cosmetics, if you don't have cosmetics the page will let you know what to press to open the shop) > Press L1 until you tab to "Packs" > this page will load super slow but after it loads your points will be updated including if you bought founders pack for poe2.
spread the word.
FYI, this isn't 100% a fix. This method did not work for me at all. No update.
At the rate communication has been going with GGG support, I expect the problem to be fixed by July of 2027.
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Posted byheavyharmonies#4123on Dec 19, 2024, 11:01:10 AM
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