My mailbox cannot receive the email about changing the mailbox and merging the account
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My mailbox cannot receive emails and merge accounts. I have sent you emails for a week regarding these two issues, and I have not received any reply in the meantime. I cannot log in to the game either. It shows that my account does not exist. I can't imagine if it is not possible to log in through Steam. You just took my $30 without paying anything.
Last bumped on Dec 22, 2024, 3:28:32 AM
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Same here brother same here
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Can my problem be solved before Christmas? Are the people at GGG already thinking about the holidays? Do you hire more temporary workers before you release the game?
Six days have passed and I still haven't received any response |
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I have the same problem so hard
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It's been the seventh day and GGG hasn't replied to me. The forum robot just told me to send an email. Most of the questions in the forum are actually the same, but it's a pity that they just use robots to reply in the forum, and even idiots can't see the problem.
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I didn't get a response on the eighth day. My enthusiasm for the game has been gone without a clear response. Disgusting company
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No response on the ninth day
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Hi there,
We're sorry to hear this is happening to you! I'm afraid this isn't something we would be able to assist with via the Forums. If you've already emailed us at support@grindinggear.com, we will do our best to get back to you as soon as we can. We are currently working through a large number of Support Tickets, so our response times are longer than usual. You can find our more about the Support Team's response times on our Announcement Post. We apologize for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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Progress: On the tenth day, I didn’t get a response, but a forum robot responded to my post.
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