Refund request for a IN-GAME inapplicable back attachments

Dear Support Team, I recently purchased a wing, but unfortunately, it appears that I cannot apply it in the game.
Would it be possible to request a refund for this purchase? I plan to buy a different item as a replacement. Below are my account details for your reference:

Account Name: Sesto#9962
Character Name: SESTOWAYNE

Thank you very much for your assistance. I look forward to your response.
Last bumped on Dec 16, 2024, 7:43:24 PM
Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.
Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

Report Forum Post

Report Account:

Report Type

Additional Info