Need help with refund

Hi,I just buy Black and White Dragon Pet at Shop Pets - Path of Exile.I wish to use it on POE2 ,but it can't.And I don't play POE1 . Please help me with my refund.Thank you. I send a email few days ago and don't get respond.Please help me.
Here is my account:Nan#3087. Email:[Removed by Support]
Last edited by Cameron_GGG#0000 on Dec 16, 2024, 7:30:05 PM
Last bumped on Dec 16, 2024, 7:29:47 PM
Hi there, I'm sorry to hear that. we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you. We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

Report Forum Post

Report Account:

Report Type

Additional Info