Wanting to merge accounts. How do I go about doing this?

So I bought 2 EA keys. One for Xbox and one for Steam. But it looks like I have 2 separate accounts. Each with it's own Coins and MTX skins. How do I go about asking GGG to merge the accounts for me?
Last bumped on Dec 16, 2024, 2:44:47 PM
I would love the same. I have sent two emails, as mentioned on other threads and the website to support, but I haven't received anything (even just an automated confirmation) about either of them over the last week.
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Millspec#5711 wrote:
I would love the same. I have sent two emails, as mentioned on other threads and the website to support, but I haven't received anything (even just an automated confirmation) about either of them over the last week.


I was under the impression I needed a key for each to play on both systems. I did link my Xbox and steam account to one account and I am playing with the same character in both.
My issue is it looks like two completely separate accounts are available. I can play under my PC account on the xbox, but the characters and currency (supporter packs) are completely separate from one another.
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Millspec#5711 wrote:
My issue is it looks like two completely separate accounts are available. I can play under my PC account on the xbox, but the characters and currency (supporter packs) are completely separate from one another.


This video should help you at least be able to play the same characters across your platforms. It's easier then me explaining it. This isn't me btw.

https://youtu.be/aHLmvYHJhFE?si=vNGvL5oNO0LE2whx
I have done that. My sole issue is currency/stash tabs/etc are not shared. I would have never bought the support pack on Xbox if I would have known I now have to maintain two completely separate accounts. It could totally be my fault though... I'm not throwing the blame. I just want it fixed if possible.

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