i want refund
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I am a Korean user and sent a refund email on December 7th, and I sent it on December 8th in response to a request for more information
However, I still haven't received an answer about the refund Is the refund going on? Last bumped on Dec 26, 2025, 2:57:45 AM
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GGG does not answer anything account related on the forums. Your request has been queued and reaching out to support again before they get back with you will only set you to the back of the line. Support is also very backed up. To the best of my knowledge support has been known to issue refunds, but if you have used any MTX purchased, you may not be eligible for a refund.
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Hey there, I'm sorry to hear that! If you haven't already, could you please email us at support@grindinggear.com if you still require assistance with this issue so we can look into this matter for you?
Last edited by Joel_GGG#1496 on Dec 26, 2025, 3:00:39 AM
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It has been a year...
Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
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