Could the staff help me? I have been contacting you and sending emails for three days

I recently purchased the Gold Edition of Path of Exile 2 on Steam, primarily due to my interest in the character skins included in this DLC. However, it appears that the items and currency associated with this purchase were incorrectly activated under the official platform registration ID: do3del#1153, resulting in my Steam account not receiving the intended items and currency. The Steam Transaction ID for this purchase is 117753464962396173.

I created this official platform account specifically to link it with my Steam account, and I have been actively using my Steam account to play the game. I kindly request that you rectify this issue by activating the items and currency to my Steam account as originally intended. Your prompt attention to this matter would be greatly appreciated. Now I do not dare to continue to recharge to buy discounted game props, but I do not want to miss this game props discount, could you please help me? my last purchase of a POE2 warehouse item went on sale a week later, am I going to miss the sale again? I've been emailing you guys for three days to help me sort it out