IP Banned for logging in!

I bought PoE 2 on Steam, opened it and got banned. HELP! Should i refund it?
Last edited by pedrosolbm#2005 on Dec 15, 2024, 5:01:35 PM
Last bumped on Dec 15, 2024, 5:08:08 PM
Hey there, Exiles. This is an issue we are aware of and are currently working to resolve.
We appreciate your patience and apologise for any inconvenience.

Translated (PT):

Olá, Exiles. Este é um problema do qual estamos cientes e atualmente estamos trabalhando para resolver.
Agradecemos sua paciência e pedimos desculpas por qualquer inconveniente.
"
Jacob_GGG wrote:
Hey there, Exiles. This is an issue we are aware of and are currently working to resolve.
We appreciate your patience and apologise for any inconvenience.

Translated (PT):

Olá, Exiles. Este é um problema do qual estamos cientes e atualmente estamos trabalhando para resolver.
Agradecemos sua paciência e pedimos desculpas por qualquer inconveniente.


Hey @Jacob_GGG, some information that might help debugging this issue.

I can still login into other realms besides São Paulo, so I don't think it's an actual ban.

My account at least is not flagged as banned (I think).

And lastly, I can still login into PoE 1 São Paulo server, so it's contained in PoE 2 logging system.

Hope this helps!

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