Your IP has been banned, wtf?

I can't log in the game. The message I get is "Your IP has been banned. Please contact support if you think this is a mistake".
Well obviously this is a mistake, how do I contact support?
Last bumped on Dec 15, 2024, 5:41:16 PM
Hey there, Exiles. This is an issue we are aware of and are currently looking into. We appreciate your patience and apologise for any inconvenience
I'm having trouble logging into the game too.

I received a message that my IP was banned.
same here, just logout and when i try to login i receive the message: "Your IP has been banned. Please contact support if you think this is a mistake"
I'm logged in others servers

Just São Paulo (SP) is banned
Same here, received this ip ban message today. Playing in São Paulo server...

I can't access the maps via the map device, when I use it and enter the portal, I'm disconnected, I go back to the login screen...
Hey there, Exiles.

This issue should now be resolved. We appreciate your patience and apologise for any inconvenience.

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