Account banned for no reason

Please help me unban my account. I was level 39 and in Jiquani's Machinarium when my game crashed. When I tried to log back in I got informed I was banned and to contact support.

I did so, but would appreciate a workaround, as apparently support won't get back to you for a while.
Last bumped on Dec 15, 2024, 4:06:15 PM
Seems like a bug, i got banned in act 3 cruel for no reason at all, i guess i wasnt the only one lol
Hey there, Exiles. This is an issue we are aware of and are looking into. We appreciate your patience and apologise for any inconvenience.

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