PS5 supporter pack HELP PLEASE

I purchased my $100 supporter pack on PlayStation. Really wanted the cosmetics of the Vaal in the $160 pack which is nowhere to be found on PlayStation. So I made the mistake of purchasing my upgraded supporter pack on the Path of Exile website thinking that would carry over. The upgrade cost me $35.
Now I’m realizing this will likely never make it to my PlayStation account.
Can someone at GGG please help with this matter?
I just want something for my $35 since I do not own a PC.
Currency anything will suffice.
Last bumped on Dec 15, 2024, 3:34:46 PM
Hey there, if you're having any issues with purchases on your account, please send us an email at support@grindinggear.com

Please also include your Path of Exile account name, a one or more character names on your account, and any relevant transaction information such as the Transaction ID of your supporter pack purchases involved.

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