Account issue

I have been e-mailing the suppor team for 10 days, I've sent almost as many e-mails.

My steam PoE account was missing, Steam auto created a new one for me with 0 charachters, achievments and the default 4 stash tabs. I have microtransactions on the old account and most stash tabs.

I have no way to recover my old account as when I sign in from steam I log into the new one. Like I said the support team is not answering my e-mails.

What am I supposed to do?
Last bumped on Dec 15, 2024, 11:38:27 AM
Hey there,

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional emails as this will add the the amount of tickets support has to go through.
Okay. I guess I just will have to wait.

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