New Twitch drops not showing up in PoE account

I have these showing up in my account:


Heartseeker Portal Effect Jul 29, 2023, 2:19:09 AM ✔
Raven Demon Wings Jul 29, 2023, 7:05:34 AM ✔

But I am missing the Halo Of The Righteous and Energising Bolt Flask. I've tried to re-link and they are not showing up.

Have made 2 e-mails to support and not getting any help. Any ideas on what I can do?
Last bumped on Dec 18, 2024, 8:07:06 PM
Update:

Newest drops are going to my account. Sigh.....


Temporal Lord's Portal Effect Dec 15, 2024, 12:30:03 PM ✔
Hey there,

Are you able to confirm if this is still an issue?

If so, and you've already contacted us via email at support@grindinggear.com, then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595

We apologise for any delays in our response.
They have reached out to me a 2nd time and I've provided the needed information. Hope they are able to restore the items to my proper Steam account that is still linked to my PoE account.

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