Need support. Bought First Blood thru Playstation store

Im a new player of Path of Exile... Bought the firstblood pack for PS4 thru PlayStore but I didnt receive the points nor any bonus. =/

Contacted Playstation but they say cannot do anything. =(

Is there a way for support to may it work? I already sent a mail today but not sure if i had to post in here first.
Last bumped on Dec 14, 2024, 7:32:37 PM
Hey there, if you've already sent us an email regarding this issue, we will try to get to it as quickly as we can. Please note that if you send new emails or follow up in your current ticket, this may have the unintended inverse effect of pushing you further back down the queue.

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