Lifetime support over $1000, still no key.
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I e-mailed support on December 5th, then a few days later on the 7th regarding the key I should have been provided for my lifetime support and I have yet to receive a response. Is there an estimated time in which one should expect a response from support? I'm aware there's a backlog of support tickets, but this is starting to get a little excessive.
Last bumped on Dec 14, 2024, 7:09:31 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests and I'm afraid we're unable to speculate on a timeline, but please rest assured we will get back to you as soon as possible.
Need help with something? Feel free to email us: support@grindinggear.com
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