!! PS5 Pro / Region Ping !!

Dear Team,

I hope this message finds you well. I am writing to express my appreciation for the game; however, I have been encountering significant latency spikes and fluctuations while playing on the PS5 Pro in the Golf Region, UAE. While there are moments of smooth gameplay, the frequent interruptions often render the experience unplayable.

I would like to highlight that I possess a robust internet connection with a speed of 800 Mbps, and my PS5 Pro is connected via a wired LAN, as illustrated in the attached image.

https://imgur.com/a/CnB5egG



I have uploaded gameplay footage that demonstrates the issues I am facing. In one instance, I died due to lag, which hindered my ability to cast abilities or defend myself effectively after my character teleported into the map. This situation is particularly frustrating, as failing on these maps can lead to a loss of progress. I also logged into Path of Exile 1 and noted similar issues, but I initially attributed these problems to the early access status of Path of Exile 2. While I find Path of Exile 1 to be considerably better, there are still persistent lags.

I am uncertain whether the latency issues stem from a lack of nearby servers in my region. If this is indeed the case, I kindly request that you take steps to address this problem, as it would be detrimental to the overall gameplay experience if no resolution is made, both in early access and beyond.

Please examine the following unlisted videos available on YouTube for additional context:

1. The first video illustrates my character’s death upon entering the map: https://youtu.be/eoW0s-VAA5A?si=G5VbNIhq6HZC3dnT

2. The second video highlights the latency spikes and notable lag in my hideout following a failed map attempt: https://youtu.be/Q1qVGOpfv0c?si=RMoWPbmWfaZ2HPSI

Furthermore, if there are any alternative solutions you might recommend, other than relocating to another country, I would be most interested in hearing them.

Thank you for your continued dedication to improving the game.