Merge Bug: Cant Access My Early Access Coins + stash tabs didnt appear in both accounts merged

Tuesday, 12/10/24, I bought the game Path of Exile 2 for my PS5 and started playing early access on a new account: RAJADAdeBRUCUTU#9409

I discovered that it was possible to link with the Path of Exile 1 account to inherit the microtransactions made in game 1, mainly the stash tabs.

I then decided to merge my RAJADAdeBRUCUTU#9409 account with my Steam account and Path of Exile 1, ID Muriloqp#317, Steam Profile ID: 76561198419428969, on which I played 267h and bought some microtransaction packages at the time.

Both accounts merged and in poe site i got this in old account:
Can't access my microtransactions in Path of Exile 2 after merged MY PS5 and Steam accounts & Can't access my Early Access coins

- 12/11/24: Path of Exile 2 Early Access Supporter Pack *** (PS: this purchase was did in the PS5 login lol)

- 04/19/21: Deadly Renegade Pack
- 01/31/21: First Blood Pack

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When opening the game on the console, I can't choose a different account because the two are merged and overlap, something normal since they are merged, but I am without my microtransactions from game 1 and without my early access coins for purchasing Path of Exile 2.

In-game video showing accounts linked + stash tabs and no coins:
https://www.youtube.com/watch?v=-UPCP3hTpaI&ab_channel=MuriloPontes


An email was sent to support yesterday on 12/13/2024, but has not yet received a response.

Well, you may run into the same issue I'm running into. It's not very well documented and kind of BS so I made a basic video about it to explain all the different aspects and show sources in the description. I feel people really need to know asap before making any purchases. But I show what happens when you link steam and ps5 and how it looks when you try to use them.

https://youtu.be/PY1R04e7_kg?si=RwrXs8yrl5u-v-TJ


https://www.pathofexile.com/forum/view-thread/3586288

Playstation does simply not have access to coins or MTX bought on another plattform.
Everything bought on Playstation can only be used on Playstation. Things on Steam or Xbox are shared between those plattforms.

This was announced before EA, it seems to be a problem with Sony.

If you want to use a stash tab on 2 plattforms (one being PS) you need to buy it twice. Otherwise it shows up as 'remove-only' on the plattform without the purchase.