Merging of two accounts
Good afternoon,
I mistakenly bought access to POE2 on my old outdated account. Is it possible to transfer access and points to another account? I have access to both accounts of course. Last bumped on Jan 19, 2025, 4:42:16 AM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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I have a similar problem and mailed you twice over the last days.
I would like to use my "gold" to buy from the shop - but it seems it is bound to the wrong (merged) account. Isn't it possible to have the gold allocated to all my merged accounts? | |
Got the same problem.
Gold in one account, character in another, is there any way to merge please? |
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I have the same Problem and sent you the first E-Mail on December 8th.
Still no Answer, also no answer on tickets on this website. Pretty sad and not feeling recognized for paying 60$ to support your Work @GGG. Kind Regards. |
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Finally got a response to my ticket I opened in November... And it was a "You can't do that, sorry" email telling me that they didn't even read my issue and are just trying to get rid of people as fast as possible.
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Also have this issue. Emailed early december, got a reply late december telling me it was possible and you just needed the account names and names of some characters to verify. Sent those over but haven't heard since.
I understand you guys are flooded in support tickets, but would really appreciate a follow-up. |
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