Muted by a GM for 12+ days???

I just got muted and i dont know why. i didnt say anything bad, i just got POE 2 and have been really enjoying it, but now when i try to type anything it says Ive been muted by a GM for 12 days+ a bunch of hours. I have no clue what I did, and honestly this is really really upsetting. I see people constantly bantering in the global chat and saying all sorts of crazy stuff, and i usually just use it to ask players for help or advice. I payed money to be able to enjoy this game and now this has left a really sour taste in my mouth.. I don't even know what to say this is so messed up..