300 Points Problem in Early Access Pack

Hello Dear GGG players,

I purchased EA pack from playstation store yesterday. I can play the game but I couldn’t get the 300 points. I wrote to support team but nothing happened yet. Is there any solution about that problem ? By the way I have poe account and I linked it with my playstation account. After linked I purchased the pack.

Same issue here. PS5, 30$ pack and I can’t find the 300 points in the ingame MTX store.

I have no experience with PS5. But in the character selection screen there may be a drop down on the top right to change the account. You could try and check if something like this is displayed for you.

I linked my Steam account and had to select the correct PoE account to have access to my microtransactions. Maybe it is the same thing.

Im not sure. I play on PC. It took a few days for my currency to show up after launch. I'd say try and shoot a support email but they said they are backed up. The stash tab sale will probably be over before they get back to you if thats what you are hoping to do with it. Still you should try. Hope it works out.

Also, your account shows the currency at the top of these forums. Do you see it there? If so, you can use the store from the website too I think? But not entirely certain because I think PS5 is funky and does thing a specific way so they can take a cut.

I received my 300 points. I send an e-mail to ggg support mail address and after 1 day my points are came. If you didn’t receive to your coins then send an e-mail to support team. This is great. Thank you GGG!