My Transaction Is Not Recognised

Support staff reached me out telling me that they can not see me having been purchased king of fairun pack. I do not not why but i can not pö him back.
I can send you steam invoice bank transaction steam screenshots everything you need about me proofing that i have the king of fairun support pack. Pls help me

"

Joel_GGG#1496 wrote:

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

You should improve your time for answers. You should make few teams of this forum. People mailing to you with any bullshit. First team should resolving account problems like payments, bans, microtransactions. Second team should moderate forum and third team should work with bugs. All teams should cooperate together. But you are 5 people moderating everything and delay is so huge.

Didn't you expect there would be such a hype? The organization in your company is bad. I understand that the game is good, but people have smaller or bigger problems. Someone wrote on the forum that he lost an item in the game because he threw it on the ground and can you give it back to him (no jokes). And because of such posts and e-mails sent to you, the more important ones are not viewed at all by this SPAM from people.

Not being able to play the game u haved paid for for more than 3 days i diabolical. It really makes the imprassion that some fraud is going on. And they are nerfing and buffing stuff while tons of people here can not access something they have paid tens of dollars