Early access problem

Why is it telling me I haven't bought early access. I paid the $60 pack on ps5 and I got all the items and I can even see the items on my character for path of exile one...

Is this a bug or something... do not know why this is I can show proof of purchase if anyone could please get back to me???
Last bumped on Dec 17, 2024, 4:24:50 PM
Having the same issue. Have they offered any resolve?

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