Helping a friend in past utzaal

Hello there
I finished act 3, yay, lets continue to more fun i am happy

a friend is in utzaal and... i can't go play with him there. he has hard time and wanted to help him
but i couldn't teleport to him because i have to progress on the quest.

Is there a way to get to her ?


She already got past the viper lady. and i think this sis why i can't join her. because a friend came with me for this area, and manage to join... just i didnt encountered the moment alva got captured.

i up to see if some have a solution? please? ^^'