Can i be refunded for accidently buying an item that isn't compatible with poe2

So i googled poe2 to try and get into the official site, kicked the poe2 link that popped up when i searched, logged into the poe2 site, go into the market, bought an backpiece for my poe2 character, turns out it isn't compatible with poe2. How does this happen and can i get a refund? I sent them an email about 3-4 days ago but haven't got a response yet, im starting to get worried, it wasn't even my fault the poe2 shop takes me to those shop items and it doesn't specifically mention those items are poe1 items only.

Please, can someone from support reply to this, Ive sent 2 mails already to support@grindinggear.com.

I just want to get a backpiece for my poe2 character :/