Refund Please !

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Ancuess#4469 wrote:

Hi im Ancuess,

      I just started playing path of exile 2 and i am new to the game. I bought a "settlers mystery box" and" madcap wings" from your shop page. In game it says "this transaction is not supported in this game version" i guess the items are for path of exile 1 and the problem is there is no sign at your shop page for the stuff if can be used for path of exile 2 or not. So can you take them from me and refund my points back please?

note: i already mailed it to support but no one replied.

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harter_morgoth#4282 wrote:

"

Ancuess#4469 wrote:

Hi im Ancuess,

      I just started playing path of exile 2 and i am new to the game. I bought a "settlers mystery box" and" madcap wings" from your shop page. In game it says "this transaction is not supported in this game version" i guess the items are for path of exile 1 and the problem is there is no sign at your shop page for the stuff if can be used for path of exile 2 or not. So can you take them from me and refund my points back please?

note: i already mailed it to support but no one replied.

Support seems very busy at the moment. Generally all MTX (where applicable i assume) will be in both versions of the game.