Account Locked?
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My main account (not this one) for both POE1 and 2 got locked this morning. I'm assuming it's because I refunded the steam early access and bought the early access straight from the website to support GGG. I emailed support the day it happened (4 days ago) with no response. The steam refund went through yesterday and the lock appeared this morning. I emailed support again this morning with the situation and attached the bank statements with the steam and poe website purchase as proof. I know you guys are swamped, would appreciate a response!
Last bumped on Dec 11, 2024, 6:39:07 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
Need help with something? Feel free to email us: support@grindinggear.com
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thanks Vash
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