Accidentally claimed twitch drops on the wrong account.

Hi,

I created a new account on your website, not realising I already had an account linked to my Steam account, which uses a different email address.

I connected my Twitch account to the newly created account and claimed the rewards. Unfortunately, it took me a while to realise that I had claimed the rewards on the wrong account—the one I don't actually use to play.

As a result, the Twitch drops are now associated with this newly created account, which has no activity or progress. I understand that I can't reclaim the drops after fixing the issue, but I was wondering if there's any way to transfer the rewards to my correct account.

If this can't be resolved, I completely understand, but it's a bit disappointing that the rewards are now tied to an unused account.

Thank you for your time and help.
Last edited by Plazmadawg#0303 on Dec 11, 2024, 2:55:43 PM
Last bumped on Dec 15, 2024, 1:07:04 PM
Same problem here, didnt even realized I had two accounts connected to the saem steam. So dumb, I just want the accounts merged.
Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this.
I'm having this issue as well. Seams like a common issue right now.

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