Account link with Steam
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Hi there,
apparently I have registered 2 different POE accounts. One is already linked to Steam, but I don't have the login details anymore. When I'm trying to connect this account with Steam, I'm asked if I want to merge those two accounts. I generally have no problem with that but am afraid that afterwards I will have to login with the other email which I don't have anymore. Or will I still be able to login to the POE website with my current email.. as of now, I am not able to trade anything, which is really annoying. Can someone help here (yes, I have already written an email last week but haven't heard back from the Support team as of now..) Cheers, Dean Last bumped on Dec 14, 2024, 1:07:26 PM
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Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! | |
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Thanks CoryA_GGG for gettin back to me so quickly back then. But it's now another couple of days and I haven't heard anything so far. I don't have access to my 2nd key, can't trade, can't equip twitch drops.. is there any prediction how much more time it's gonna take the support to answere mails?
Maybe a sticky post here in the forum with running order (players have to leave a comment to sign up) and checked/solved and empowered mods would be helpful for players in this matter... |
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I sent an e-mail regarding the account merge on November 28th. I am still waiting, it will definitely be resolved but I am still worried about how long it will take. :D
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